Technicians spend hours each week writing reports, tracking down info, or trying to remember what happened on-site. Backoffice and admin teams spend just as long chasing missing details, interpreting notes, and updating systems.
Service work is hands-on, fast-moving, and full of context. But that context gets lost — in rushed notes, phone calls, or disconnected systems.
Highsail fixes this.
From voice to report
Highsail started with the biggest pain: logging.
We strongly believe in voice as the most natural way to share information quickly. That is why Highsail lets technicians speak, and turns that into rich, structured, ERP-ready data.
It works in the real world: whether it’s noisy, on the move, or end of day. It just works.
But that’s just the start.
How we support your workflow
More rich, clear data at the source means 10x efficiency downstream. Highsail connects to the systems you already use and adds a layer of intelligence on top: understanding, structuring, and surfacing what matters.
Voice-based logging
Field notes become structured summaries, linked to the right job, asset, and action.AI-powered search
Ask questions like “What was replaced last time?” or “Has this issue come up before?” — and get instant answers from jobs, manuals, and photos.Smart automation
Detect missing data, flag follow-ups, and enrich work orders before they hit the planner’s desk.Real-time enablement
Surface manuals, checklists, or history in the flow of work — without digging.
AI built for the field
We’re not building dashboards for execs. We’re building for the people who fix things. For those who don’t have time to write reports, chase info, or wait for systems to catch up.
Highsail fits into your existing tools and handles rushed notes and heavy admin so your team can apply their expertise where it matters.
Less admin. Fewer errors. Faster turnaround.
Better data. Better service. Happier teams.
We’re building with partners who want to move faster - not just digitize the past.